Web Site/Portal Plug-In
CiverWeb™ is web site/portal plug-in technology that provides a direct pipeline between
an agency's CIVER-PSYCH Behavioral Healthcare Management System and its web site/portal, benefitting agency
front/back office staff, providers and patients as follows:
Enables Document Exchange with Patients
CiverWeb enables agencies to exchange documents with patients at agency web sites/portals, reducing the
volume of phone, letter and e-mail communication by as much as 80% for patients who have Internet access,
resulting in reduced front/back office costs and improved efficiency. For example, agencies can:
Improves Patient Services
CiverWeb allows patients to request and receive a range of administrative services, 24x7, at agency web
site/portals resulting in an improved level of service to patients. At any time of day or night, patients
can:
Supports Tele-health Initiatives
CiverWeb enables clinical staff to provide tele-health services to patients at a distance, using web cams,
voice, and data channels, making it possible for clinical staff to: